Quality Carpets and Rugs in Durham City  Accessories
Quality Carpets and Rugs in Durham City  Bespoke
Quality Carpets and Rugs in Durham City  Lighting
Quality Carpets and Rugs in Durham City  Rugs
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Delivery of Carpets and Flooring

Warm Sanctuary - Help

Relax we’re members of the Carpet Foundation
What that means for you:

  • Your deposit is protected by the Carpet Foundation
  • The carpet fitting is guaranteed for 12 months
  • With us all Carpet Foundation manufacturers give you up to 2 years manufacturing fault and pile reversal product guarantee
  • Our Consumer code of Practice covers this & much more, all for your peace of mind

Top Tip!

‘Where you buy your carpet is as important as what you buy. All Carpet Foundation Independent Retail Members nationwide operate under a Code of Practice approved by the Office of Fair Trading. It applies to all carpets sold by them and it means the buyer is guaranteed to receive impartial advice, written terms of business, a quotation so that there are no surprises when you get your final bill, plus your deposit will be protected so that you don’t lose any money.’

Rupert Anton, spokesperson for the Carpet Foundation